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Mass health connector number9/9/2023 ![]() Note: Never share your personal data or documents with people who are not trusted sources.A financial counselor or EA at your provider’s office.Enrollment assisters (EAs) listed on the MassHealth website.Be sure to rely on trusted sources, such as: Get help filling out the application if you need it.Changes to immigration or citizenship status.New social security numbers (SSNs) for people applying.Documents MassHealth may request include: You will need to submit the necessary documents by the deadline.Check your mail often after submitting your renewal application to make sure you don’t miss this notice. MassHealth will review your application and will send you a request for information (RFI) notice if they need documents from you.Or you can fax it to MassHealth at (857) 323-8300. Then follow the directions on the form to mail it to MassHealth. By mail or fax – Complete, update and sign the application.By phone – Call MassHealth at 80 (TTY: 711).Complete your renewal application in one of two ways:.Take action by the deadline listed in the letter.Here’s a checklist to help you complete your application: If MassHealth cannot verify your information electronically, they will send you a large blue envelope that includes a letter and a pre-filled renewal application.If you get this type of letter, you don’t need to do anything. If they do, they will send you a letter telling you your MassHealth coverage was renewed. If MassHealth is able to confirm that you are still eligible, they may renew you automatically. ![]() When it’s time for MassHealth to review your eligibility, they will look through federal and state data sources to see if you still qualify for MassHealth. If you get a blue envelope from MassHealth, you may need to act by a specific date to keep your current coverage. Let MassHealth know about any household changes, such as changes to your income, disability status or family size.MassHealth will send your renewal packet and other information about your eligibility by mail. This includes your address, phone number and email address. Make sure MassHealth has up-to-date contact information for you by calling MassHealth at 80 (TTY: 711).Here’s what you can do now to make sure you get the best benefit you qualify for and that your renewal process goes as easily and quickly as possible: So, you may hear from them about your renewal anytime between April 2023 and April 2024. MassHealth expects the process to take about a year. ![]() Renewals usually occur every year, but they were paused during the federal COVID-19 public health emergency. The renewal process is how the state confirms that people still qualify for MassHealth coverage. MassHealth will resume renewals for MassHealth members starting April 1, 2023. Renewing Your Coverage | Watch your mail for info from MassHealth Medicaid recertification will start again on April 1, 2023!
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